Patient Survey – Your NHS Wales GP Experience

There are new Patient access standards been introduced as part of the GMS GP Contract for Wales

One element of these new access standards is a patient survey (devised by Welsh Government), for which the Vale of Neath Practice are required to collect 25 responses per 1,000 registered patients (Approx. 250 in total).

Please see below the link you will need to click on to complete the survey:

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The following is some further background information from the Vale of Neath Practice Manager :-

Your NHS Wales GP Experience – The Vale Of Neath Practice

The experience that you received when dealing with The Vale Of Neath Practice is important to us. This might be a face to face appointment with your doctor or another health care professional, a telephone call or another type of practice interaction.

We would be grateful if you could complete this survey so that we can understand your views and experiences. We will ask you questions about your latest experience when dealing with the practice, please help us by giving your honest opinion.

The questions mostly have 4 options and you are asked to tick the answer which best describes how you feel. Some of the questions have ‘not applicable‘, please tick this if the question is not relevant to your experience.

We do not need to know your personal details but have asked some general questions at the end about who you are. This is so we can make sure we are asking all groups of people about their experience.

If there is anything we have not asked you, please use the space at the end of the survey to tell us.

To complete the survey, please click on the link below and the survey will open in a new window:

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